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HP Recommended
HP Color LaserJet Pro MFP M277
Mac OS X 10.11 El Capitan

This MFP throws an error 59.C0 Error Turn off then on. 

 

I've tried power cycling the printer several times and have unplugged the printer from surge protector and plugged directly into wall outlet.

 

I've removed and reseated all toner cartridges.  Does anyone know what else I can do to troubleshoot?

 

Any ideas

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi community,

 

59 error could be a bad motor or Developer motor rotation error. Remove all toner, power cycle the printer, and re-install one at a time, closing the access door each time before inserting anotherSee if one of the supplies seems to trigger the error.

 

You can update your drivers: HP Customer Support - Software and Driver Downloads 

 

🛑If the issue still persists, for the next course of action, please create a new post in our community: New message. 

 

Thanks,

Agatha
I work on behalf of HP

View solution in original post

2 REPLIES 2
HP Recommended

59.C0 = Developer motor rotation error. With this printer it usually means the product needs to be replaced. What you can try is to remove all toners and then start up the printer and see if the error appears. If not put one toner in the machine at a time to see if the error occurs as it is always possible one of the drums is seized causing the error.

HP Recommended

Hi community,

 

59 error could be a bad motor or Developer motor rotation error. Remove all toner, power cycle the printer, and re-install one at a time, closing the access door each time before inserting anotherSee if one of the supplies seems to trigger the error.

 

You can update your drivers: HP Customer Support - Software and Driver Downloads 

 

🛑If the issue still persists, for the next course of action, please create a new post in our community: New message. 

 

Thanks,

Agatha
I work on behalf of HP
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