• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hp 7001 smart tank worked last night. In plugged it in the middle of night because it started making noises. Power on today and all lights blink. Tried unplugging and holding power cord to reset power but just does same thing every time. If I press power button while it’s on it shuts off and comes back o. And continue to blink all lights 

1 REPLY 1
HP Recommended

Hi @Sza77,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I'm sorry to hear about the issues with your HP Smart Tank 7001—it's frustrating when a reliable device suddenly stops functioning properly.

 

If all control panel lights are blinking, follow these steps.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

 

Reset the printer

  • Reset the printer to recover from printer errors or failures.
  • Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Connect the power cord directly to a wall outlet and to the printer.
  • Turn on the printer to complete the reset.

 

If the previous steps did not resolve your issue, contact HP Customer Support for further assistance.

Go to HP Customer Support - Contact.

Enter your product serial number to view warranty status and to change your location, if necessary.

Select a support option. If you are in Asia Pacific, you will be directed to a local service center in your area.

 

You may also refer to Blinking Lights. 

 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.