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HP Recommended
Officejet 7310
Microsoft Windows 10 (64-bit)

I need to set the network settings of my officejet 7310 multifunction printer manually, but the software puts me in a loop that never allows me to save my manual settings.  I know there has to be a way to save my manual network settings, but how to do it is not obvious.  Please let me know how to manually set my network settings on my 7310 officejet.  Keep in mind that i have already reviewed the user guide and the quick start and network user guide and the instructions in all three of these guides are neither helpful or accurate.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @danjdial,

 

Thanks for the reply. I definitely want to help you with this issue 🙂
 

I am not clear when you said you want to setup the manual settings for your printer. Do you mean that you need to setup a manual IP address for your printer after connecting the ethernet cable? (Please correct me if I am wrong) If so follow the steps below:

 

1. Obtain the printer IP address once the printer is connected using the ethernet cable. If you are unsure, print a test page to get the IP address.

2. Type the IP address on your web browser to obtain the printer EWS page on your computer.

3. Now, locate and go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
4. Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
5. Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

 

Let me know if this helps!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hello @danjdial – Hope you are well 🙂


Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

 

I understand that you are trying to setup network connection to your printer. I will certainly help you to get this done. 🙂


There are 2 options to connect this printer to the network. Please find the details below:

  1. Ethernet (wired) connection: Simply connect the Ethernet cable from the printer to the router to get the printer connected to the network.
     
  2. HP bt300 Bluetooth Wireless Printer Adapter (HP bt300): Please follow the steps mentioned in http://hp.care/2hNSckZ to get the printer connected using the Bluetooth adapter.
     

Please let me know if this resolves the issue, or if you require further assistance.

Good luck & Wish you a very happy new year 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

 

 

 

Thank you so much for taking the time to reply to my post; however, I would have appreciated it more had you read my post.  I'm not having trouble plugging an ethernet cable into my printer.  I am having trouble setting the manual network settings on my printer.  If you are interested in helping, please consider reading my post more carefully.

HP Recommended

Hello @danjdial,

 

Thanks for the reply. I definitely want to help you with this issue 🙂
 

I am not clear when you said you want to setup the manual settings for your printer. Do you mean that you need to setup a manual IP address for your printer after connecting the ethernet cable? (Please correct me if I am wrong) If so follow the steps below:

 

1. Obtain the printer IP address once the printer is connected using the ethernet cable. If you are unsure, print a test page to get the IP address.

2. Type the IP address on your web browser to obtain the printer EWS page on your computer.

3. Now, locate and go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
4. Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
5. Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

 

Let me know if this helps!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

 

 

 

Thank you so much for your help.  I honestly could not have done it without you.  I apologize for not being as clear as I should have been with my original request. 

 

Have a happy new year.  And thanks again.

HP Recommended

Hello @danjdial,

 

Great stuff! Glad to know that you were able to fix the issue 🙂

 

Visit us again if you have any concerns!

 

Thank you again and may you also have a great day and even better tomorrow!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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