7510 Ink Cartridge error

[NosFreat]

I bought the printer @ 2019-06-23 and have only printed a few documents (53 or so), then it reported the black cartridge to be depleted.

So i bought a brand new 932XL HP cartridge inserted it and now it reports:

"There is a problem with the printer or ink system. Turn the printer Off, then On. If you continue to get this message, contact HP."

I've obviously tried turning it off and on several times to no avail, removed the cartridge and reinserted it, and seeing as it's an "old" printer model even though I've recently purchased it, HP reports it as out of support.

So what do i do, and how do i proceed as the error does not go away!

[asmita6658]

Hi @NosFreat

Welcome to the HP Support Community. 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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