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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 7525 printhead missing, not detected or incorrectly installe...

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03-05-2018 01:16 PM
Hi all. I have a problem with my HP Photosmart 7520. I recently changed some ink and I don't think I seated one of them correctly when I closed the access door as the printer made a loud quick clicking noise. I opened the access doo and seated the ink cartridge properly but the following error message appeared:
Missing our failed printhead: The printhead appears to be missing, not detected or incorrectly installed.
I have searched and searched on line and followed all the usual solutions (reset the printer; cleaned the printhead and printer; reset the prinhead etc.), to no avail.
After exhausting all options, I bit the bullet and bought a new prinhead. I have just installed the new printhead and I am still getting the same erroro message. I have tried all the solution again but nothing is working. I thought I would try here as a last resort before scrapping the printer and buying a new one.
Any ideas?
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08-17-2018 11:27 AM
Well the sugestion of removing the ink cartridges and the print head and reinstalling all at least three times DID NOT WORK for me. I actually removed and reinstalled 8 times, turned the printer on and off, unpluged it pluged it back in, uninstalled it from the pc several times.....NOTHING.....I guess I'm out today in search of a new printer.....