7740 Margins

[MarkdotT]

1. What are the minimum margins for different media sizes?
2. Why is this information not readily available online?

[A4Apollo]

Hi! @MarkdotT, Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand you would like to know the minimum margin for different media sizes.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

What is the paper size you are trying to print from your printer? 

Printer margins are application and paper handling specific.

Usually, the print margins starts from 0.02 mm to 0.2 mm. Also, you can try different readings within that range and see the best one that fits your requirement.

To change the print margins you can try the steps recommended below.

Select your printer in the Printer menu.
Select an option in the Presets menu that applies to your print job or paper type.
Click the unnamed print options menu at the window separator bar to select more settings options.
Unnamed print options pop-up menu open with Layout selected
Unnamed print settings pop-up menu open with Layout selected

Scale to fit the paper size: Print to fit on different paper sizes or scale the original to fit a selected paper size.
Paper Handling print options menu: Select Scale to fit paper size, then select your paper size from the Destination Paper Size menu

Refer the product specifications of your printer for more information. Click Here

Let me know if this helps!

Have a wonderful day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[MarkdotT]

Your reply illustrates all the reasons I would only use this forum as a last resort.

You write well and you write a long reply... that makes no attempt to actually answer the question!

Nowhere do you tell me  what the margins are for for the HP 7740 and the link to 'more information' is also useless for my purposes.

Now let us look at the pointless answers in detail...

> Did you make any changes to your printer?

Any data about margins here? Nope.

> What is the paper size you are trying to print from your printer? 

Any data about margins here? Nope.

Are you saying you will only help me if I specify the exact paper size? Why not point me to the definitive data or give me an example, such as for A4?

 >Printer margins are application and paper handling specific.

Any data about margins here? Nope. Every printer has minimum margins which are not "application and paper handling specific".

 > Usually, the print margins starts from 0.02 mm to 0.2 mm.

I have no interest in what may or may not be usual and many HP printers cannot get close to a 0.2mm margin. Even 3mm would be a small margin for most printers.

So, if you or your colleagues do not actually know the answer to my question, how can you be a Support Agent?

[A4Apollo]

@MarkdotT, Thanks for your quick response and time.

I appriciate your efforts for writing back to us.

As I mentioned in my previous post the printer supports borderless. Which means you can set your own custom margins based on your requirements.

And you can print borderless upto (up to A3/11 x 17-in)

So there is no information about margins for different media sizes.

Have a pleasant day ahead!

Take Care! 

[stuartgeorge57]

This is a helpful dialogue.

I have a HP7650 seris printer and the margins are very disappointing when printing to A3. This information wasn't available when I bought so when I came to print plans I either lose the margings or have an out-of-scale plot - both unacceptabe.

The new 7740 might work better but I'm not yet convinced. You say it can print marginless to A3/11"x17", but A3 height is 297mm which is more gthan 11" - so the answer is evasive - can it print 297 width?

stuartgeorge57

[MarkdotT]

Evasion is the name of the game and HP are not the only guilty party.

There seems to be a new trend of customer facing staff who are incredibly polite and friendly but who persistently fail to answer questions properly. SImply referring customers back to the very general documentation is insulting.

I never got my questions answered and so, having already bought the printer, I first upgraded the firmware then started experiementing and I can tell you that, for what we need, it is a great printer, we can make it do everything we need (including things it cannot do if you believe the specs) and we are glad we bought it.

Nothing we heard from HP helped us make progress.