79 Service Error

[Zhelp]

Printer not capable of printing normal documents anymore. Even printing a couple of pages causes a 79 error and a printer reboot. (Sometimes the first few pages go through, in perfect quality, but the reboot is inevitable.) 

Updated firmware, hard reset the printer, cycled the power, restored default settings, tried printing from a different computer. Native toner cartridges, native paper. 

Help. 

[Raj2111]

Hi @Zhelp 

Welcome to the HP Support Community!

I understand that you are getting 79 error on your laserjet printer, I am glad to assist you.

Please try this document: Click here

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards, 

[Zhelp]

Thank you, @Raj2111, I have tried all the steps, but certain documents simply refuse to print. 

[Raj2111]

Hi @Zhelp 

Thanks for getting back.

I would suggest you please try these steps

We have to perform a Reset to unlock the features of the printer/Reset the password.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile.
 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards.