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‎04-29-2023 02:08 PM - last edited on ‎05-02-2023 05:48 AM by Retired

HP Recommended
Product: 7920e

Hello,

 

My 7920e printer deskjet fails to boot and I get a blue screen with error 024a493f.

 

I have tried unplugging for an hour and holding down the power button repeatedly for 30 seconds without luck. 

 

Can someone please help?

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