8025e printer won't boot. Get error code B808746C

[kokomo46902]

8025e printer won't boot. Get error code B808746C.  I've unplugged printer.  Restarted computer.  Just get BSOD upon attempting to boot up printer.

[Hawks_Eye]

Hi @kokomo46902 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Error code B808746C on the HP OfficeJet Pro 8025e All-in-One Printer indicates a problem preventing your printer from booting. Here are some recommended steps to troubleshoot and resolve this issue:

Power Reset:

• Turn off the printer by pressing the power button.
• Disconnect the power cord from the printer and the electrical outlet.
• Wait for about 60 seconds.
• Reconnect the power cord to the printer and the electrical outlet.
• Turn the printer on and check if the error persists.

Update Firmware:

• If you are able to access the printer menu, check if there are firmware updates available.
• Download and install any available firmware updates from the HP support website.

Check for Hardware Issues:

• Ensure that there are no paper jams or obstructions inside the printer.
• Open the access doors and inspect for any loose or disconnected parts.

If the above steps do not resolve the issue, it might indicate a deeper hardware problem.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye