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‎12-14-2014 10:17 AM

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I have created some custom paper sizes which are available under a pdf printer but not my hp printer

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‎12-15-2014 01:30 AM - edited ‎12-15-2014 01:31 AM

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Hi,

By 8 x 4 inches, do you refer to a 4 inches width or lengh?

 

Be aware that a 4 inches lengh is not supported by the hardware (5.0 to 14.0 inches) and therefore will not appear, if this is the issue indeed simply change between the height and width settings for the specific form and change the paper orientation..

 

Shlomi



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6 REPLIES 6

‎12-14-2014 12:29 PM

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Hi,

Follow these steps to create a custom paper size for the printer for the printer:

http://support.hp.com/us-en/document/c03890386/

 

Only supported paper sizes will appear within the printer driver, the printer support 76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long



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‎12-15-2014 12:00 AM

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Untitled.pngI have already created an 8x4" via

 

Control Panel / Devices & Printers / Print Server Properties / Forms

 

I can see the custom size using cutePDF, but none of my custom sizes are available on my HP8610

 

 

or am i missing something??

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‎12-15-2014 01:30 AM - edited ‎12-15-2014 01:31 AM

HP Recommended

Hi,

By 8 x 4 inches, do you refer to a 4 inches width or lengh?

 

Be aware that a 4 inches lengh is not supported by the hardware (5.0 to 14.0 inches) and therefore will not appear, if this is the issue indeed simply change between the height and width settings for the specific form and change the paper orientation..

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎12-15-2014 06:27 AM

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You, my friend are a life saver.... now the wife will stop nagging me to print the cards!

 

Turns out that I set the 4x8 as 8x4...

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‎12-15-2014 10:45 AM

HP Recommended

With real pleasure Chris!

Great to hear that it is up and running now 🙂

 

Cheers,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎04-05-2016 02:49 PM

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Finally someone who has the answers!  Thank you! So much headache because of such a simple mistake.

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