• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-10-2016 09:26 PM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Just got an OfficeJet 8710 all in one, and when I use the scan button on the printer's control panel to scan, it saves the files into your My Documents folder.  Is there any way to change where it saves to?  I know I can change where I save the files by using the desktop icon and do a manual scan. But it always go back to My documents for subsequent scanning. How to change folder permanently? thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2016 01:24 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Yes you can change the Destination folder.  First you need to ensure you have your FULL feature software installed.

 

You can download from this link if you have not installed the FULL feature software.

 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/7902...

 

1. At the Scan UI, select "Save as PDF" and then click on "More" (top right hand corner)

1.jpg

 

2. Select "Destination", type in the destination folder under "Save to Folder", remember to "Save"!  Thereafter, any scans will be saved in the folder - including "Scan to Computer".

 

2.jpg

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-11-2016 01:24 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Yes you can change the Destination folder.  First you need to ensure you have your FULL feature software installed.

 

You can download from this link if you have not installed the FULL feature software.

 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/7902...

 

1. At the Scan UI, select "Save as PDF" and then click on "More" (top right hand corner)

1.jpg

 

2. Select "Destination", type in the destination folder under "Save to Folder", remember to "Save"!  Thereafter, any scans will be saved in the folder - including "Scan to Computer".

 

2.jpg

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎12-21-2016 02:15 PM

HP Recommended

This helped me too. I have an 8720. I had found the Destination link, but didn't realize that if I changed it, the cahnge would become the default.

Was this reply helpful? Yes No

‎12-23-2016 05:51 AM

HP Recommended

Hi @JudyInTexas,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.