8720 Envelope Printing

[FriendshipHome]

When I print #10 envelopes on our 8720, it partially cuts off the top line of the shipping address.  It will print a few of them fine and then it won't.  HELP!

[Raj1788]

@FriendshipHome

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Are you facing the same issue while making a copy?

Which application are you using to print?

Try printing from a different application and check if the issue persists.

Are you facing ani issue while printing a regular document or while making a copy?

Update the firmware for the printer using this link: https://support.hp.com/us-en/product/hp-officejet-pro-8720-all-in-one-printer-series/7902032/documen... 

Restart the printer.

Then, Align the printhead

Aligning the printhead can resolve errors with Test Pattern 1.

1. On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

2. Swipe up on the display, and then touch Printer Maintenance.

3. Touch Align Printhead, and then touch Continue.

   An alignment page prints.

   

Try to print.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)