9025 all in one constantly cannot print from phone error CAFE6C

[Tobiasrokz1]

Constantly unable to print from my phone 

This time error code CADE6C printer spool

[content edited]

[Raj_05]

Hi @Tobiasrokz1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code CADE6C on your HP OfficeJet Pro 9025e printer often indicates an issue with the printer spooler. The printer spooler is a service that manages printing tasks in your operating system.

Here are some steps you can take to troubleshoot and resolve the issue.

Restart Your Printer: Turn off your printer, wait for a few moments, and then turn it back on. Sometimes, a simple restart can resolve temporary issues.

Restart Your Phone: Similar to restarting your printer, restarting your phone can help clear any temporary glitches.

Check Printer Connection: Ensure that your printer is connected to the same Wi-Fi network as your phone. If it's a wireless connection, verify that the signal is strong and stable.

Update Printer Firmware: Make sure your printer's firmware is up to date. You can usually do this through the printer's settings menu or the HP website.

Clear Print Queue: On your phone, check if there are any pending print jobs in the print queue. Clearing these jobs might resolve the issue.

Update Printer Drivers: If you're using a printer app on your phone, ensure that it's up to date. Sometimes outdated printer apps can cause compatibility issues.

Check for App Permissions: Ensure that the printer app on your phone has the necessary permissions to access your device's printer and network settings.

Reset Printer Spooler: On your computer (if you have access to one), you can try resetting the printer spooler. This can often resolve spooler-related issues. To do this:

• Open the Run dialog (Windows Key + R).
• Type "services.msc" and press Enter.
• Scroll down to find "Print Spooler" in the list of services.
• Right-click on "Print Spooler" and select "Restart."

By following these steps, you should be able to troubleshoot and resolve the CADE6C error on your HP OfficeJet Pro 9025e printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support