9800 black ink light flashing

[Diapason16]

Black ink light flashes even when I insert three brand new HP ink cartridges from HP

[sandytechy20 · Accepted solution]

@Diapason16

Welcome to HP forums, I see that the black ink light is flashing on the printer.

• Are you using genuine HP ink cartridges?

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Remove and reinstall the black ink cartridges

Refer page number 24 in this user guide for the steps to install the cartridge:- Click here

Let me know how it goes.

If this helps, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Diapason16]

That has worked, thank you

[sandytechy20]

@Diapason16

Thanks for the reply.

I appreciate your time and effort.

Good to know that the issue is resolved.

Feel free to contact us in future if you need any assistance.

Please mark the public post as an accepted solution so that it benefits several

Cheers.