A documewnt that is "deleting" is stuck and won't fully delete. It is blocking further printing.

[ddllrr]

There is no error message.  The document is "deleting" but doesn't go away, and it's blocking any further printing.   I have tried rebooting the computer and printer several times, but that doesn't help.  

[Max3Aj]

@ddllrr, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If you're experiencing issues with a print job stuck in the queue on your HP OfficeJet Pro 8600, here are some effective solutions to clear it:

Solution 1: Manually Clear the Print Queue

1. Stop the Print Spooler Service:
   • Press Win + R, type services.msc, and press Enter.
   • Find Print Spooler, right-click it, and select Stop.
2. Delete Stuck Print Jobs:
   • Open File Explorer and navigate to:
     C:\Windows\System32\spool\PRINTERS
   • Delete all files in this folder (these are the stuck print jobs).
3. Restart the Print Spooler Service:
   • Go back to Services, find Print Spooler, right-click it, and select Start.
4. Try Printing Again.

Solution 2: Use HP Print and Scan Doctor

1. Download HP Print and Scan Doctor.
2. Run the tool and follow the on-screen instructions to fix any detected printing issues.

Solution 3: Remove and Reinstall the Printer

1. Remove the Printer:
   • Go to Control Panel > Devices and Printers.
   • Right-click on your HP OfficeJet Pro 8600 and select Remove Device.
2. Reinstall the Printer:
   • Restart your computer.
   • Go to Settings > Devices > Printers & Scanners and click Add a Printer.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support