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‎11-17-2020 10:02 AM

HP Recommended
Product: Color Lazerjet Pro MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

I have / had a perfectly good HP Color Lazerjet Pro MFP M281fdw printer, never an issue. After a  firmware update yesterday, my printer is stuck in a rebooting loop. first it shows a supply problem error and after a few seconds it shows an 79 Service Error and then reboots. I cannot stop the rebooting cycle to back out the firmware up grade, reset the factory defaults or allow the HP app to diagnose the problem. I need to know how to fix my perfectly good printer that HP has messed up with their firmware update.

Category:
5 people had the same question
1 REPLY 1

‎11-17-2020 01:31 PM

HP Recommended

Re-initializing the  printer by holding the lower right hand corner of the screen down during reboot does not solve the problem.

 

HP You caused the problem with you firmware upgrade, so a little help here would be appreciated !!

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