After the Full Reset it shows the estimated ink levels badly

[Raj1788]

@Echelon69

Thank you for joining the HP Community

Update the firmware for the printer using this link: https://support.hp.com/in-en/product/hp-photosmart-c4200-all-in-one-printer-series/3192751/model/319...

Restart the printer.

If the issue persists, I would personally suggest you contact our HP Support for one on one interaction. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Open link: https://support.hp.com/us-en/contact-hp?openCLC=true

Make sure you select the Country and Region.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

[Echelon69]

There is no firmware for my printer:

https://support.hp.com/in-en/drivers/selfservice/hp-photosmart-c4200-all-in-one-printer-series/31927...

Polish support:

[Echelon69]

I already called support. They can not help me because they say my printer is too old.

[Raj1788]

@Echelon69

Let's perform a semi-full reset on the printer and check if this works out.

I have sent you a private message, to reset the printer that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!

[Echelon69]

No change.

Will Windows format and installation help?

[Raj1788]

@Echelon69

I recommend you delete the driver at the root level and Install the drivers, follow the steps below:

Remove the USB if connected

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/hp-photosmart-c4200-all-in-one-printer-series/31927... to download and install the printer.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Echelon69]

@Raj1788

No change.

[Raj1788]

@Echelon69

I would personally suggest you contact our HP Support for one on one interaction. 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

Make sure you select the Country and Region.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

[Echelon69]

Kumar already proposed this in the post No. 4.

I answered in the post No. 5:

The English version (picture hp1) takes you to the forum where I've already described my problem. The Polish version (picture of hp2) shows the phone, where the employee said that my printer is too old, has only her picture and can not help me.

[Raj1788]

@Echelon69

I have sent you a private message, to contact HP support that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!