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‎06-08-2020 03:49 AM

HP Recommended
Product: F2480
Operating System: Microsoft Windows 10 (64-bit)

Bonjour

Je viens de changer la cartouche d'encre noire HP300 et je n'arrive pas à aligner les têtes.

Les textes présentent une "ombre" sur les documents que j'imprime, sauf sur la page de test.

J'ai lancé  HP Print and Scan Doctor et je retrouve un décalage sur la mire  : les traits noirs horizontaux sont au dessus du cadre bleu !

J'ai refait plusieurs fois la procédure d'alignement mais sans résultat.

Que puis-je faire d'autre ?

Merci pour votre aide.

JPPage de test après alignement.jpgPage de test avant alignement.jpg

1 REPLY 1

‎06-11-2020 06:28 AM

HP Recommended

Hi steben36,

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question. You can take acess to the support HP in your region too. https://support.hp.com/fr-fr

 

Any doubt feel free to send me a private message. 

 

 

I work on behalf of HP.
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