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Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
DeskJet 3050
Microsoft Windows 10 (64-bit)

My print quality is terrible. I can print the alignment page but when I place it on the scanner I get stopped at "Alignment failed. To retry the alignment, ensure you have placed the alignment page correctly on the scanner, then click the scan button. Scan . Cancel"

Rescanning results in same loop.

I have tried unplugging and plug back in. It won't get past this error.

1 REPLY 1
HP Recommended

@LadyInNevada

 

Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/product/hp-deskjet-3050a-e-all-in-one-printer-series-j611/4311836/docum... and let me know how it goes 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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