All lights flashing and error EE on my deskjet 2700. Tried resetting turning off etc but nothing wor

[Pamela171]

Deskjet 2700e has all lights flashing and error message EE. Tried to reset and turn off power etc but nothing works. Please help

[A_Gayathri]

Hi @Pamela171,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with your HP DeskJet 2700e printer, and all lights are flashing with an error message "EE," you may need to follow some troubleshooting steps to resolve the problem. Here are some steps you can try:

1. Restart the Printer: Turn off the printer, disconnect the power cord, and wait for about 30 seconds. Reconnect the power cord and turn the printer back on. Check if the issue persists.
2. Check for Paper Jams: Open the printer's access door and check for any paper jams. Remove any jammed paper carefully. Make sure there are no obstructions inside the printer that might be causing the issue.
3. Inspect for Obstructions: Ensure that there are no foreign objects (such as paper clips or bits of paper) blocking the printer's mechanism. Also, check the ink cartridge area for any obstructions.
4. Reset the Printer: Perform a hard reset by turning off the printer, disconnecting the power cord, and holding the power button down for 15 seconds. Reconnect the power cord and turn the printer back on.
5. Update Firmware: Visit the official HP website and check if there is a firmware update available for your printer model. If yes, download and install the latest firmware to see if it resolves the issue.
6. Check Ink Cartridges: Make sure the ink cartridges are properly installed and are not empty. If they are low on ink or empty, replace them with new cartridges.
7. Inspect for Hardware Issues: If the issue persists, there may be a hardware problem. Check the printer for any visible damage or issues with the internal components.

Refer this document : HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

I hope this helps.

Take care and have a good day.

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