All lights flashing on hp printer envy 6030

[Loubi64]

All lights flashing on printer with an E3 error code, denoting carriage jam.  Have gone thru the trouble shooting guides, turned printer off / on etc etc.  lights still flashing and error code still displaying.  All I’m after is a contact number for hp printer support, not the virtual assistant who just goes round and round in circles, testing my patience!!  Appears my printer is out of warranty however still want to get this fixed!

Can anyone help please?

[Anand_Andy]

Hi @Loubi64,

Welcome to the HP Support Community

I understand you are getting an error message "E3" on your HP ENVY 6030 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to the steps mentioned in this document: HP Printers - Carriage jam or E3 error

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

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