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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- All lights on HP 6000

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05-29-2024 10:36 AM
All my lights are on my HP 6000, I have uninstalled, reinstalled, re-did Wifi, checked the cartridges run diagnostics, nothing......... Nothing works. HELP! lol
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Accepted Solutions
05-30-2024 02:37 PM
Hi @TheDoof ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you've already gone through quite a few troubleshooting steps! Let's see if we can figure this out together. Here are a few more steps you can try:
- Power Cycle: Turn off the printer, unplug it from the power source, and wait for about 1-2 minutes. Then plug it back in and turn it on again. Sometimes a simple power cycle can resolve issues.
- Reset Printer: Many printers have a reset option in the settings menu. Try resetting your printer to its default settings and see if that helps.
- Check for Jammed Paper: Sometimes, even a small piece of paper stuck inside the printer can cause all lights to turn on. Open the printer carefully and check for any jammed paper or debris.
- Check for Firmware Updates: Ensure your printer has the latest firmware installed. Sometimes, updating the firmware can resolve various issues. Update the firmware on an HP printer
Refer to this document: HP ENVY 6000 All-in-One Printer series
HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
05-30-2024 02:37 PM
Hi @TheDoof ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you've already gone through quite a few troubleshooting steps! Let's see if we can figure this out together. Here are a few more steps you can try:
- Power Cycle: Turn off the printer, unplug it from the power source, and wait for about 1-2 minutes. Then plug it back in and turn it on again. Sometimes a simple power cycle can resolve issues.
- Reset Printer: Many printers have a reset option in the settings menu. Try resetting your printer to its default settings and see if that helps.
- Check for Jammed Paper: Sometimes, even a small piece of paper stuck inside the printer can cause all lights to turn on. Open the printer carefully and check for any jammed paper or debris.
- Check for Firmware Updates: Ensure your printer has the latest firmware installed. Sometimes, updating the firmware can resolve various issues. Update the firmware on an HP printer
Refer to this document: HP ENVY 6000 All-in-One Printer series
HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
06-06-2024 04:46 PM
HI @TheDoof,
That's great! Happy to hear that. If you need further assistance feel free to reach out to us.
If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!
Have a great day!
A_Gayathri
HP Support Community Administrator.