All lights on HP DeskJet 2755e All-in-One Printer flashingAll

[wynford]

All suggestions that have been given do not work after a while... all the lights flash and the only way to stop them from flashing is to tap the power button... that turns the flashing off for a few days and then it starts again.

Your suggestions...

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear about the issues you're experiencing with your HP DeskJet 2755e printer. It can be frustrating when unexpected problems arise. It seems like the issue may be related to the ink cartridges and the Instant Ink plan.

Here are a few steps you can try to resolve the problem:

Install HP Original Ink Cartridges: Make sure you have installed HP Original ink cartridges that you purchased from a retailer. Subscription cartridges may not work if your Instant Ink plan has been canceled.

Check Cartridge Installation: Double-check that the ink cartridges are properly installed in their designated slots. Ensure that they are securely in place.

Restart the Printer: Turn off the printer, unplug it from the power source, and wait for about 60 seconds. Plug it back in and turn it on. This can sometimes help reset the printer.

Update Firmware: Ensure that your printer has the latest firmware installed. You can usually find firmware updates on the official HP support website. Updating the firmware might resolve compatibility issues.

Check Network Connection: Ensure that your printer is connected to the network properly. A stable network connection is essential for communication between the printer and HP servers, especially for services like Instant Ink.

I hope this helps. 

Take care and have a good day.

[Raj_05]

Hi @wynford,

Thank you for your response, 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support