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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Annoying pop up ads
Create an account on the HP Community to personalize your profile and ask a question
07-19-2019 11:07 AM
I keep getting pop up ads on my computer for ink cartridges for my HP 8610 printer. I would like to know how to block them.
Solved! Go to Solution.
Accepted Solutions
07-22-2019 09:03 AM
To disable the notifications, follow the steps below:
Go to Finder > Applications > HP > Open HP Utility > Select HP Officejet 8610 > All Settings(gear icon) > Select Message Center
Select Settings on the next screen (refer to the image below)
If you don't wish to get Notifications at all uncheck the box beside-> Show extended alerts for:
If you only wish to receive alerts for errors but not for warnings, choose Errors Only-> Select Apply (refer to the image below)
Let me know if this helps.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
07-21-2019 03:10 PM
@JerryS21, Welcome to HP Support Community!
To provide you with an accurate solution, I would like to know the following:
- What is the Operating System installed on your computer?
- How is the printer connected to your computer?
- Is the printer enrolled on HP Instant Ink Program?
Keep me posted for further assistance.
TEJ1602
I am an HP Employee
07-22-2019 09:03 AM
To disable the notifications, follow the steps below:
Go to Finder > Applications > HP > Open HP Utility > Select HP Officejet 8610 > All Settings(gear icon) > Select Message Center
Select Settings on the next screen (refer to the image below)
If you don't wish to get Notifications at all uncheck the box beside-> Show extended alerts for:
If you only wish to receive alerts for errors but not for warnings, choose Errors Only-> Select Apply (refer to the image below)
Let me know if this helps.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
10-30-2019 09:26 PM
I am using Windows 10. I have the printer hooked up via a cable (not wireless). I am not enrolled in the Instant Ink program.
This issue regarding the pop-up ads has a solution posted, but it appears aimed at Mac computers. By the way, my printer is an HP Envy 5545.
I just wish to stop these pop ups from HP. It is as if HP sent me a virus or something.
Thanks!
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