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HP Recommended
HPC309g-m
Microsoft Windows 7 (64-bit)

Hi,

 

I have an HP C309g-m inkjet printer. The printhead contains 5 ink cartridges: 4 small ones (black, cyan, magenta and yellow- all HP364 XL) and 1 larger with black ink.

 

The small black ink cartridge needs to be replaced. Can someone tell me the right product code for ordering such cartridge?

 

Thanks for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The cartridge on the left end, the same size as the color cartridges, is the Photo cartridge, not the Black cartridge.  You can buy it in the store or from HP or others online. The standard 364 Photo cartridge is CB317EE, the 364 XL Photo is CB322EE.

 

(In the following pictures some 564 cartridges are shown.  In your region the proper cartridge would be the 364 Photo cartridge.)

 

The "bow tie" cartridge is called the Photo cartridge.  

 

The 364 black cartridge has a pentagon on the cartridge but a circle on the box....  The Photo cartridge you need has a bow tie on the cartridge and a camera on the box.   

 

The document here may help  The HP 364 Photo cartridge is available in the standard or XL size.





Figure : Photo ink cartridge with camera logo


 


Figure : Black ink cartridge

Image: Black ink cartridge

 

Black and Photo cartridges also have different label icons:

 





Figure : Photo ink cartridge

Image: Photo ink cartridge                  


Figure : Black ink cartridge

Image: Black ink cartridge       

 

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

2 REPLIES 2
HP Recommended

The cartridge on the left end, the same size as the color cartridges, is the Photo cartridge, not the Black cartridge.  You can buy it in the store or from HP or others online. The standard 364 Photo cartridge is CB317EE, the 364 XL Photo is CB322EE.

 

(In the following pictures some 564 cartridges are shown.  In your region the proper cartridge would be the 364 Photo cartridge.)

 

The "bow tie" cartridge is called the Photo cartridge.  

 

The 364 black cartridge has a pentagon on the cartridge but a circle on the box....  The Photo cartridge you need has a bow tie on the cartridge and a camera on the box.   

 

The document here may help  The HP 364 Photo cartridge is available in the standard or XL size.





Figure : Photo ink cartridge with camera logo


 


Figure : Black ink cartridge

Image: Black ink cartridge

 

Black and Photo cartridges also have different label icons:

 





Figure : Photo ink cartridge

Image: Photo ink cartridge                  


Figure : Black ink cartridge

Image: Black ink cartridge       

 

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Dear Bob,

Thanks a lot for your reply. I was able to but the right cartridge.

 

Best regards, Wim

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.