Authentication Required Problem

[Roman18]

I have been trying to access the EWS of my printer, and at first I was able to look around the server, but after I had changed the password it somehow demanded an "Authentication Required" I did not set up any Username, the only thing that I had changed was the password. How do i get in?

[ShlomiL · Accepted solution]

Hi,

If you hae set up a password from within the EWS, you will need to authenticate to change any setting.

You should type admin as the username with the selected password you have set.

Regards,

Shlomi

[KD7CAO]

I am having this same issue. What is strange is I can access a lot of settings but, the Networking tab keeps coming up to this "Authentication Required" which is a pop up after clicking on Networking. I have tried using a lot of options:

Username: admin

Password: mickey (our local account)

Username: config

Password: mickey

Username: config

Password: blank

Username: egildersleeve

Password: blank

I am at a loss. I have even reset the machine to factory default, but that failed. The only password we ever had on this thing was "mickey". Before anyone gets upset about me sharing our password, it is on an air gapped network. Not connected to the real world. 

Thanks!

[bjccot]

@ShlomiL

The answer is redundant: enter the password?

I never set a password, yet the prompt keeps displaying.  Is it coming from HP utility? or from the printer itself? 

Perhaps there is a default password?  I tried blank, 12345678, admin ; all with user=admin or user=blank

[ShlomiL]

@bjccot- is your printer model the same? (Deskjet Ink Advantage 3635)

What operating system do you use?

Consumer HP Printers never come with a preconfigured administrator password, so be sure to clarify the details above.

Shlomi