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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎03-04-2024 06:18 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Will auto duplex from phone app … pulls back paper automatically and then prints back side but from computer it always asks you to manually move paper to do second side… any one else have this problem?

Category:
1 person had the same question
1 REPLY 1

‎03-04-2024 09:34 PM

HP Recommended

Please read this post then provide some details.  What printer model? What is your computer operating system?

 

From your limited description of the issue, it appears your computer does not have the Duplex Unit configured as "installed".  As an example, for an HP Printer in Windows 10 you would go to Control Panel, Hardware and Sound, Devices and Printers, right-click on your printer, select Printer Properties, Device Settings.  Look for Installable Options, Duplex Unit and set it to Installed, Apply, OK.

 

Bob_Headrick_0-1709613266807.png

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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