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HP Recommended
Officejet Pro 6978
Microsoft Windows 10 (64-bit)

Is there a way to turn off automatic maintenance on officejet  6978?  It is eating up my black & color ink. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@dsgarlato


Welcome to HP Support Community

 

You cannot turn off the automatic maintenance since it is required to maintain the printhead to ensure print quality

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@dsgarlato


Welcome to HP Support Community

 

You cannot turn off the automatic maintenance since it is required to maintain the printhead to ensure print quality

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

HP Recommended

I guess that is HP's way of making money by depleting your ink.

HP Recommended

@dsgarlato

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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