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So let me start off that I am not very tech savy to begin with and I did read other threads relating to this and could not find an snwer to resolve my issue.

 

I upgraded my internet wireless router 10 days ago and since then my printer cannot find a wireless connection. This is what I've tried so far, I tried restarting the printer, unpluging it and pluging it back in, restarting my router, reseting myrouter (which knocked down my internet in the home for hours). Everything else in the home from my desktop, laptop and cell phones all pick up my network, but my printer can't seem to find it. It just says "No Connection Found" on the touchscreen.

 

I ran a Wireless Network Test Report and it says it cannot find a SSID. But when I printed off a HP Network Configuration Page it states that it has discovered 5 networks including mine.

 

My wireless router is a Pace. I did not install it, the tech from my service provider did. It looks brand new. I have no way of upgrading its firmware (whatever that is).

 

Any help would be appreciated.

1 ACCEPTED SOLUTION

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2 REPLIES 2
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This worked for me:

 

  1. Delete any previously set up (or attempts to set up) for this printer
  2. Remove the usb cable from the printer if you have one connected
  3. Reset the printer network (this is done through the printer display by selecting reset to network defaults)
  4. Turn ON the wireless radio on the printer (under network)
  5. On your computer go to network display and change the wireless network from whatever you are on...to hpsetup (it should appear as a wifi network) - FOR MAC, you can just go to your wireless symbol at the top, click it and select hpsetup from the list
  6. Go to your mac system preferences and open printers & scanners
  7. Add a printer (by clicking the + button at the bottom of the list) - the HP b209a should appear in the pop up box list, select it, thus adding it to your list on the left pane, closing that pop up
  8. Select it from your printer list and in the main pane, click the options and supplies button, and then click on the Show Printer Webpage
  9. Click on the networking tab > then on the left list select wireless or 802.11in the left pane > start network wizard should be an option in the right pane...start it and change the network from hpsetup to your network (this is where it will ask you for your network password)
  10. Finish (this page may freeze up.  close the browser)
  11. Go back to network display and change the wireless network back to your network.
  12. Try printing something to your printer.
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