Black Vertical LInes on Copies

[L_S_H]

My printer prints fine when I send a doc from my computer but suddenly there are major vertical black lines on the pages when I use the copy function on the printer.  I've run the diagnostic for the printer heads and there are no problems there.

In case it makes a difference, I think that my Windows 10 is 32-bit but I'm not sure.

Thanks for any suggestions you can give me.

[Bob_Headrick · Accepted solution]

Do the lines only occur if you are feeding through the ADF?  If so the issue is a spec on the thin strip of glass to the left of the main bed.  Clean this thoroughly.  The troubleshooting steps in the document here may help resolve lines when copying or scanning. 

[L_S_H]

THANK YOU!!  The lines occured when I was not feeding through the ADF.  But, I cleaned both the thin strip of glass to the left of the main bed and the main bed and Voila!  Fixed!  And thanks for the troubleshooting doc. for any future issues that may arise.  

[SaratogaCA]

Cleaning the small glass stripon the left side worked. It took out the streaking line while using Auto Documents Feeder (ADF). Thanks for the tip.

[Bob_Headrick]

@SaratogaCA - I am glad I could help.  It is amazing how a very small spec can cause such an issue.

[Blanchie]

I have a similar problem.  Where is that "thin strip of glass" on the "left side of the main bed"?  I don't know what you are referring to....

Blanchie

[davofl]

When using top loader to scan I get a Blue line that runs down the center of the copy.

[davofl]

"Very Strange"  but it took care of the Line going down the center of  Scanned copy when using the  top loader....

[davofl]

Thx Bob!!