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‎03-26-2022 03:08 PM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer
Operating System: macOS 11.0 Big Sur

I am a content creator who creates things in powerpoint. I recently printed in powerpoint and there were black boxes around only some of the clipart. It prints fine in a PDF, but I would rather print from powerpoint. I am also afraid that my buyers might have this problem too. Does anyone know how to fix this? *I have read all other threads regarding this issue and I still can't fix it...

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1 person had the same question
1 REPLY 1

‎03-31-2022 11:58 AM

HP Recommended

@rnham90

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Since this happens only with PowerPoint, it's an app based issue. Please uninstall and reinstall PowerPoint.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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