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‎06-04-2020 05:04 AM

HP Recommended
Product: HP Deskjet 2630
Operating System: Microsoft Windows 10 (64-bit)

The black ink on my HP Deskjet 2630 is not printing.

 

Both the black and colour cartridges are showing as full.

 

Colour prints perfectly well but black is printing nothing.

 

Anyone any ideas?

 

Thanks

6 REPLIES 6

‎06-04-2020 01:25 PM

HP Recommended

Have you tried cleaning the black cartridge.

For more info click here.

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‎06-04-2020 02:08 PM

HP Recommended

Yes, tried cleaning it but same happened.

 

Also inserted a new (full) cartridge and same thing happened again...colour ink printed fine but nothing coming through from Black cartridge...

 

Thanks

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‎06-04-2020 02:15 PM

HP Recommended

If you try printing a copy from the front panel does any black ink show up?

Is there still any warranty left on the printer?

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‎06-04-2020 04:10 PM

HP Recommended

No, nothing when printing from front panel and no warranty left on machine, unfortunately. 

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‎06-04-2020 05:00 PM

HP Recommended

Touch the new black cartridge printhead to a paper towel do you see any ink?

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Please mark the post that solves your issue as "Accept as Solution".
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‎06-07-2020 02:43 AM

HP Recommended

Hmmm...no. So I'm assuming the ink cartridges have dried out?

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