Black streaks on my returns when printed with HP 9010 printer. I used PDF and cleaned printer head

[Pennypoopy]

printing PDF format and still black streaks across information in Federal forms, have cleaned print head and used alternate printer, and still the black streaks make it impossible to have a clean copy to file.

[Garp_senchau]

@Pennypoopy, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

PDF Rendering Issues:

• If the streaks only appear on certain PDF documents, try printing a different PDF file to see if the issue persists.
• Open the PDF in a different reader (Adobe Acrobat, Edge, Chrome) and print from there.
• Try printing the form as an image (In Adobe Acrobat: Print > Advanced > Print as Image).

Reinstall Printer Drivers

• Go to Control Panel > Programs > Programs and Features. Find and uninstall any HP printer software.
• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and download the latest drivers. Follow the on-screen instructions to install the drivers.

Smudged Rollers or Ink Residue:

• Manually clean the rollers with a lint-free cloth and distilled water. Streaks can be caused by ink buildup inside the printer.
• Try a nozzle check and alignment from the printer’s maintenance menu.

Lines on the page can be caused by different issues, depending on the type of line.

• Smudged or streaky marks: This may be due to a dirty fuser. Over time, toner can build up on the fuser and get transferred back onto the paper.
• Thin, defined black lines: This could mean the drum or developer is scratched, causing the laser to refract and create a defect.
• Blank or white lines: Something may be blocking the toner from reaching the paper. Check the transfer roller under the toner for obstructions.
• Repeated marks or defects: A dirty fuser could be the cause, especially if glue or wax from labels and envelopes has built up.

Reference: Resolve copy problems with HP printers | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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