Blinking blue light and exclamation mark

[FOG2]

Hi, my newly bought HP3755 printer suddenly stoped working and despite going through hours of reading on the internet I wasnt able to make it work again.

The blue light is blinking as well showing and an exclamation mark on the printer screen next to the wireless sign.

I restarted my computer numerous times, I restarted my router and modem as well. Nothing fixed it. 

Help!!

Thanks

[Raj2111]

Hi @FOG2 

Welcome to the HP Support Community!

I understand that you are not able to print your E-mail, I am glad to assist you today.

Please refer to this document: Blinking lights

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards, 

[FOG2]

Hey Raj, thanks for the return. I had seen and read that document before. Unfortunately, it doesnt tell you what to do with the error. As I said, blue light is blinking and I go the exclamation mark on...

Kind regards

Frank

[Raj2111]

Hi @FOG2 

Thank you posting back.

Print network configuration page and share the results-

Press the Wireless button and the Start Copy Black button from the printer control panel at the same time.

Keep me posted!

[FOG2]

Hi raj

sorry for thé delayed answer 

i tried pushing both buttons but blue light is still blinking. I noticed though that on the 802.11 wires that it seems to be still linked to to my old network name. But I can’t find where to change it. 
as requested here are copies of the network status. 

 

 

 

[Nal_NR]

Hi @FOG2,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!