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‎01-05-2021 02:10 PM

HP Recommended

Hp Tango has solid yellow/amber edge light, blinking ink door and information light. Alternating amber lights by ink cartridges. I wonder if the fact that I cancelled my instant ink subscription has something to do with the non functioning of my printer.

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5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2021 05:26 AM

HP Recommended

@CeeJay24, Welcome to HP Support Community!

 

Are you still using the HP Instant Ink cartridges after canceling your account?

 

Meanwhile, I'd suggest you follow the steps from the document Blinking Lights to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎01-08-2021 05:26 AM

HP Recommended

@CeeJay24, Welcome to HP Support Community!

 

Are you still using the HP Instant Ink cartridges after canceling your account?

 

Meanwhile, I'd suggest you follow the steps from the document Blinking Lights to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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