• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Solved: OfficeJet Pro 8740 - Blue Screen/Error code B83C0E74 - HP Support Community - 8499974

Reply:

Please send the reset instructions as I am having the same issue. It appears to have started after a recent firmware update from HP. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Joe_C_Ret

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Joe_C_Ret

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

HP Recommended

OfficeJet Pro 8730. 

 

Joe 

I am an HP IPG Retiree. 

HP Recommended

Please send the reset instructions as I am having the same issue. It appears to have started after a recent firmware update from HP. Model OfficeJet Pro 8730

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.