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‎04-10-2022 11:27 AM - edited ‎04-10-2022 11:28 AM

HP Recommended
Product: HP Pavilion 595-p0084
Operating System: Microsoft Windows 11

This is a printer error not the PC. I have seen similar messages from other users but not this code B801C994. Blue screen with white power symbol and lights on printer flashing. Can only power off buy unplugging. Plug back in and power up is fine. This has happened twice now. 

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1 person had the same question
1 REPLY 1

‎04-13-2022 07:16 AM

HP Recommended

Hi @Gary1819,

 

Welcome to the HP Support Community

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

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