Blue light flashing on printer

[Shirley60]

Hi. The blue light on the printer is flashing cannot connect to my computer. Just had a new router from plusnet could this be why? Help please.

[8lives]

Hi, you need to restore network settings to there default settings.

Press the Wireless button and the Cancel button from the printer control panel at the same time

and then hold them for 5 seconds.

You can then use the instructions on page 50 of the user's guide to change the network settings.

[sabretooth04]

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@Shirley60 wrote:

Hi. The blue light on the printer is flashing cannot connect to my computer. Just had a new router from plusnet could this be why? Help please.

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Replacing/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

* Reset your printer back to Network Defaults.  Then run the Wireless Setup Wizard to connect.  Both can be accessed from the front panel or computer.  If no front panel for configuration, you must use your Printer USB cable to connect.  You can also try the WPS method if your router/printer supports this only if the Wizard or Printer USB cable is not available.  Read your User Guide for info.
* Set router to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  
* Make sure printer and router are at least 5 feet apart.  
* The router must have the 2.4G SSID band enabled with a different name than your 5.0G SSID band in your router.  
* Make sure IPv6 is disabled in the printer.

Make and model of modem and router?

However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity.   If this does not work, suggest you think about putting that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

[Verizonwiz]

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@8lives wrote:

Hi, you need to restore network settings to there default settings.

Press the Wireless button and the Cancel button from the printer control panel at the same time

and then hold them for 5 seconds.

You can then use the instructions on page 50 of the user's guide to change the network settings.

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Here is the website I am using for the user's manual: http://h10032.www1.hp.com/ctg/Manual/c04697535

The page number in this manuel for "View or change network settings" is page 27 (or PDF Page 41)

Hope this helps anybody using the online user's manual.

Thank you so much for everything you do as a Forum Volunteer (@8lives)!