Blue screen code B8375D0

[Krykor]

I need to know what is this error ? The printer screen turn blue with code B8375D0

 

[Max3Aj]

@Krykor, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
The blue screen with the code B0375334 (based on the image) on an HP printer typically indicates a firmware-level or hardware-related error, and the format of the screen suggests it is a Service Error Code.

Here's what you can try:

Power Cycle the Printer:

• Turn off the printer.
• Unplug it from the power source.
• Wait for 1–2 minutes.
• Plug it back in and power it on.

Update Firmware (if the printer recovers enough to allow this):

• Use the HP Smart app or the official HP Software & Driver Downloads site to check for the latest firmware.

Reset the Printer:

• Depending on your model, you may be able to perform a semi-full reset via hidden menus. This typically requires a specific key combination which varies by model. Let me know your printer's exact model number, and I can guide you through that.

Check for Physical Damage or Cartridge Issues:

• Disconnect any newly installed ink cartridges, accessories, or SD cards.
• Check for paper jams or internal obstructions.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support