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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Bluescreen Error B8A8FF22 when printing from phone

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02-21-2025 10:34 AM
Product: HP PageWide Pro 477dw Multifunction Printer
I get this bluescreen error when trying to print from my Samsung phone running Android 14. When trying to print, the phone's default print service says the printer provided a new security certificate. If I reject, printing is cancelled. If I accept, I get a bad certificate/printer block. Then the bluescreen comes up. I restored the network, and the problem remains.
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