Blurry first page on my 8710 and 8720 printers- SO ANNOYING & WASTING MY TIME REPRINTING

[nanimar]

Almost everytime I print on my 8710 and 8720 printers I get blurry pages. I've only bought HP printers for the past 18 years. I've never had this problem. What can I do? I see so many others having the same problem. 

[TEJ1602]

@nanimar, Welcome to HP Support Community!

This could be an issue with the print drivers or the printer hardware. We will have to first isolate the issue. Let us try some basic steps and then take it forward.

If the issue occurs with both printing and photocopying, try the steps below-

Reset the printer-

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

Also, try steps from the document HP OfficeJet 8700 Printers - Black or Color Ink Not Printing, Other Print Quality Issues.

If the issue is with printing only, try the steps below-

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.

Try to print.

Keep me posted for further assistance.

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