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- Printing Errors or Lights & Stuck Print Jobs
- Booklet printing error

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06-18-2022 11:52 AM
I am trying to print a booklet using Publisher and my HP Envy 5032 printer. However, my printer keeps skipping pages for double sided printing. For example, the first two pages printed as double sided then the next two pages will print as single sided. On the next print, the first 4 pages might print fine but then the next two pages will only print single sided. I have made sure my printer has no error messages. My paper tray is full. What else can be done please as I am wasting a lot of paper and ink?
06-18-2022 04:57 PM
Welcome to the HP User Community.
My Publisher skills need work - that said, I managed to Import a Word document that I use for various testing.
I did have to tangle with the margins and my original document did have a footer field that was not particularly welcome in the converted file.
The document now appears to be "about" what I'd expect based on a modicum of experience with the format - and I was able to set it up to print in booklet mode.
True: A converted file is not a true Publisher document.
Also True: "Not the same thing" might prove to be significant. ?
The following might be relevant...
Your full driver printer software might not be installed - or is installed and is not working correctly.
A quick way to check is to print out a test document from Word - no need to go "all out", printing a couple of pages should suffice to check the printing software and whether it works with Office software.
Your formatting / page layout in Publisher might be incorrect.
Brave words from a novice user - but it's possible and Publisher seems inordinately fussy about margins, borders, footers, image content -- pretty much everything.
What to do?
Export your document to PDF format and print that file in Booklet.
Will that work? Maybe.
Test-Print just a few pages - four pages is usually sufficient to prove whether the Booklet format is working...
Example - Adobe Reader DC - PDF - Booklet - Half-Fold Tall - Letter - Portrait
Booklet_Print_9025_PDF_4
References / Resources
Printer Software
Full Feature Software - Full Driver printer software - Installation Package - Information and Download
HP ENVY 5000 All-in-One Print and Scan Driver and Accessories
Example - Full Feature Software - Installed in Control Panel > icon view > Programs and Features
Programs_and_Features_Printer_Desktop_Icons_6
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP ENVY 5032 All-in-One Printer
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