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- Bought a printer used and has instaink error. How do I clear...

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06-09-2024 07:45 PM
Hello,
I bought a used HP printer/scanner from a charity, it worked for a week or so without issue but now the LCD displays an instaink issue.
From a quick search I found this is an HP program for ink delivery. Since I have no way to contact the owner of the account for this device, how can I remove the HP program/association from the interrupting my print jobs?
There must a policy in place for change of ownership, blind trade or otherwise?
Many thanks!
06-10-2024 12:22 AM
Obviously this might be problematic unless you have a proof of purchase from the original seller. Check this link for questions about instant ink. https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-PLANS-INK-AND-TONER/ta-p/7924839
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.