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Hp Deskjet 3632

Just took my brand new Hp Deskjet printer out of the box. Followed all directions in order and as soon as I turned it on all lights including power button are blinking fast and the screen is also blinking with a large E and all icons also blinking

1 REPLY 1
HP Recommended

@Kim4781

 

Welcome to HP support community.

 

Make sure the ink cartridge carriage moves freely.

  1. If the printer is not turned on, press the Power button to turn it on.

  2. Open the exterior door.

    Image: Open the exterior door

  3. Open the ink cartridge access door.

    The carriage moves to the center of the printer.

    Image: Opening the ink cartridge access door

  4. Wait until the carriage is idle and silent before you continue.

  5. With the printer turned on, disconnect the power cord from the rear of the printer.

  6. Unplug the power cord from the power source or electrical outlet.

       WARNING: 

    You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without the risk of electrical shock.

  7. Use a flashlight to check for any paper or objects that might be restricting the carriage, and then remove any paper or objects that you find.

       CAUTION: 

    If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the printer. If pieces of paper remain in the printer, more paper jams can occur.

  8. Reach inside the printer through the ink cartridge access door, and then manually move the carriage.

    • If the carriage is stuck on the right side of the printer, move the carriage to the left side of the printer.

    • If the carriage is stuck on the left side of the printer, move the carriage to the right side of the printer.

    • If the carriage is stuck in the middle of the printer, move the carriage to the right side of the printer.

  9. Remove any loose paper or obstructions you find.

  10. Make sure the carriage can move freely across the width of the printer. Firmly push the carriage to the left side of the printer, and then push the carriage to the right side.

  11. Close the ink cartridge access door.

    Image: Close the ink cartridge access door

  12. Close the exterior door.

    Image: Close the exterior door

  13. Reconnect the power cord to the rear of the printer, and then plug the power cord back into the power source or electrical outlet.

  14. Press the Power button to turn on the printer.

Reset the printer.

  1. Turn the printer on, if it is not already on.

  2. Wait until the printer is idle and silent before you continue.

  3. With the printer turned on, disconnect the power cord from the rear of the printer.

  4. Unplug the power cord from the wall outlet.

  5. Wait at least 60 seconds.

  6. Plug the power cord back into the wall outlet.

    NOTE: 

    HP recommends connecting the printer power cord directly to the wall outlet.

  7. Reconnect the power cord to the rear of the printer.

  8. Turn on the printer, if it does not automatically turn on.

  9. Wait until the printer is idle and silent before you proceed.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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