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‎03-14-2023 06:30 PM

HP Recommended

The arm that holds the paper once it has printed (and when it does double sided) has snapped off. Can I buy as a spare part to replace? The printer is the HP ENVy 4520 series. 

Looks like this thread: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Broken-Paper-Receiver-Arm-o... but I cannot find the solution on that thread as links do not work

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1 person had the same question
1 REPLY 1

‎03-18-2023 02:47 AM

HP Recommended

Hi @HB231,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This might require one on one interaction to fix the issue as it may need service.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name, or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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