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‎03-29-2020 06:33 AM

HP Recommended
Product: HP Deskjet 2540 all in one

Hi, I'm an idiot and brought HP 302 cartridges instead of HP 301. Is there a way to get the printer to recognise them? The supplier will not accept them back as they are open.

5 people had the same question
1 REPLY 1

‎04-01-2020 11:31 AM

HP Recommended

@Bodgham, Welcome to HP Support Community!

 

I see that you have purchased incorrect ink cartridges. Unfortunately, you cannot get them to work on your printer.

 

However, we've got your back, reach out to the HP Support in your region for replacement/exchange options.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

1 person found this reply helpful
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