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Bypass Set Up Cartridge HP OfficeJet Pro 8020

HP Recommended
HP OfficeJet Pro 8020
macOS 10.15 Catalina

Hi there!

I, unfortunately, had to reset my printer due to an error code. I have gotten it back to the setup, but do not have the original set up cartridges anymore. Is there a way to bypass this?

 

Please help! 

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HP Support Agent
HP Support Agent
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HP Recommended

@AML92, Welcome to the HP Support Community!

 

We will have to perform an OOB reset on the printer to bypass the use of setup ink cartridges.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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