Bypass Setup Cartridges HP Envy 7155

[ravinc7]

Hi, I bought HP ENVY Photo 7155 as a refurbished device. Some how I wasn't given the setup cartridges. I went ahead and purchased regular black cartridge and installed it. But the printer expects Setup Cartridges which I do not have. Please advice.

Thanks.

[Kumar0307 · Accepted solution]

@ravinc7, Welcome to the HP Support Community!

I understand your concern. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[ravinc7]

Hi @Kumar0307,

Thanks for the reply. But unfortunately, I am unable to access the message via both the mechanisms mentioned. I am not seeing a private message icon on the upper right corner nor can I access it when I click on the link. Can you please check & confirm?

Thanks.

[CAlice84]

My mother has  a new Envy 7155 and we are getting the same SETUP cartridges required  message. i went through all the steps and even figured out how to get into printer to do an OOBE reset but same message re-appears and I cannot print. can you send me instructions on what to do?