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‎08-03-2021 06:07 PM

HP Recommended
Product: HP Officejet Pro 8025
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Recently, my printer experienced an error, B835DA7A. After fixing this issue, i am unable to use the printer due to the message "Use SETUP Cartridges". It has been approximately one year since i bought my printer, so i no longer have the original cartridges. If I could obtain some instructions to resolve this issue, I would very much appreciate it.

 

Thank you

Category:
2 people had the same question
1 REPLY 1

‎08-07-2021 03:54 AM

HP Recommended

@MAMAEINSTEIN

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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