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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Bypass paper tray

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10-03-2023 09:46 AM
I am so frustrated. I can't afford to buy a new printer but my paper tray is broken. It goes in just fine but one of the plastic pieces on the end broke off. I can't find replacement paper trays anywhere. Is there a way to make the printer try to print or to bypass the tray somehow? Everytime I try to copy something or print something it keeps saying the paper tray isn't inserted when it is.
10-03-2023 10:48 AM
Welcome to the HP Community --
I do not know of a way to bypass using the Input paper tray for any operation that requires use of the paper tray.
Worse,
The replacement tray might be available but -- if my research is correct -- the price to replace the tray is nearly the price of replacing the printer. Add to that, you perhaps have to request a quote for the part before purchase.
I checked but did not find the part at eBay -- best you recheck, of course.
True - you can purchase a new printer for less than replacing the printer tray... not a great printer, but one that at least does the basics. Beware, though, the printer you have includes features not found in "lesser" models / series.
Examples / References
Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)
Next,
Next, Part search results - one example:
https://www.partshere.com/online/detail.asp?partno=1KR42-60027
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP OfficeJet Pro 9015 All-in-One Printer
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